Dislike: I wanted to extend the rental and had a very, very hard time getting an agent to answer the phone. After five calls at three different numbers I finally got directed to the weekend agent who helped me-finally!
Like: I feel like I got the best price available and the car was great. Dislike: I wanted to extend the rental and had a very, very hard time getting an agent to answer the phone. After five calls at three different numbers I finally got directed to the weekend agent who helped me-finally!
Pretty good overall. However, they didn't have the car I wanted, but the upgraded model was quite satisfactory. The S60 is very suitable for the U.S. environment. The trunk can only be opened from the trunk itself, and the rear seats cannot be folded down from inside the car. Even if the car gets broken into, the trunk remains secure.
With covid19 business was minimal but service rep was very nice and helped with out questions. I don’t normally use hertz due to price and service. This time it was a good experience.
The guy at pick up was amazing. Gave us the best directions to get out of town and was lovely and friendly. Wish I could remember his name. And when I dropped car off the gentleman was just a lovely polite man and a pleasure to chat too. His name was Monsoor. I actually asked him to write it down cause he was such a gentleman.
About QEEQ:10.0/10
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Easy and a great price
Dislike: I wanted to extend the rental and had a very, very hard time getting an agent to answer the phone. After five calls at three different numbers I finally got directed to the weekend agent who helped me-finally!
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