CAR RENTAL REVIEWS ON ALAMO IN MARSEILLE

The staff's English is decent, but they strictly close at 8 PM with no key drop box available, so you can't return the car after hours.

Not bad.

Quick and accurate.

The rental company upgraded the car model, and both pickup and drop-off were very efficient.

The deposit was refunded the day after returning the car, very efficient. The return process was extremely convenient, and the car was in excellent condition.

Very happy to have got the car I had requested. Particularly appreciated there was no up-sell.

Very good at answering questions. I did not think we would get the car we had requested but we did! The instructions on where to find the car rental was very helpful.

Great! This car rental company allows online check-in in advance, so no need to wait in line.

It's pretty good.

The French staff provided good service.

Great service.

The service is efficient, and both pickup and drop-off are very convenient.

I always choose Almo when going to Provence; their service is excellent.

Very satisfied

I booked because the pick up was close to my hotel and I chose a Ford Focus because I drive one at home and would have found it easier to drive than another car. I was offered an 'upgrade' - a Jeep in bright metallic blue with all sorts of flap-doodles that I did not need. Luckily there was still a stick shift Renault Clio available and I opted to take that. There is always the assumption that the customer wants a 'new' car and every extra but having driven in French cities before one quickly notices that almost the only new cars are hire cars and that local drivers drive beat-up bangers and regard driving as a contact sport. I would be happier driving something that looked less conspicuous. In fact we were so anxious that we asked for the insurance 'up-sell'!

Satisfied. Everything is handled according to procedures, and there’s no need to wait in line due to fewer people.