CAR RENTAL REVIEWS ON AVIS AT BARCELONA AIRPORT, BCN

The car that I rented was nice (Jeep Compass with about 30K of mileage), clean inside-outside. Fast pick-up, I bought additional full insurance for normal price (you can bargain about price at the counter). I was fully happy with AVIS. Highly recommend PS: we rented a car for 4 pers. + 3 luggages + 3 snowboards and 1 Ski.

The service is enthusiastic, but the English communication often has a strong accent, requiring patience to ensure clarity.

Minimal promotion

The guy at the counter was really friendly.

Need to improve on Vehicle Availability as offered me alternate Vehicle due to non availability

Good Service

Overall very satisfied. QEEQ sent email reminders before crucial steps like pick-up and return, highlighting key issues to pay attention to, which deserves a big thumbs up! The driver's license translation service was excellent and multi-lingual, so it can still be used in other countries next time. Last year, I went to Turkey.

Picked up the car at Barcelona T1. Waited in line for about 15 minutes. The customer service representative was very friendly and although they did try to sell additional insurance, they weren't pushy. Just say no if you don't need it. The car pickup was in the underground garage, simply take the keys and go. Returns are at the same location as the pick-up. The parking lot is next to Area A. Make sure not to park in the wrong lot, or you will have to pay. Although there was only one person checking the returned cars, the process was quite fast, taking roughly 10 minutes per car.

Excellent! Very professional service! The vehicle was in great condition!

At Barcelona airport, AVIS was the only car rental company with a queue for car pick-up, while others were deserted. This shows its popularity; the service was naturally attentive and excellent.

Pretty good.