CAR RENTAL REVIEWS ON AVIS IN TORONTO

The front desk service is efficient, and the process is simple.

The Ford ESCAPE was replaced with a Volkswagen TAOS. The car was very new and handled well. The staff kept trying to push other insurance options, but I refused, and they didn’t insist. It’s good to rent from a big company, even though it’s a bit expensive.

Overall satisfied.

Excellent service, offering new car models with low mileage and in great condition.

Very satisfied

Returning the car was very convenient, and the staff was very friendly. They were concerned I might not know the way to T1, so they proactively and patiently guided me.

Very convenient. They asked if I wanted to purchase additional insurance, and after I declined, the paperwork was processed immediately. The instructions for car pickup were clear. Returning the car was even simpler—at the drop-off point, staff approached to take the car, performed a quick inspection, and completed the handover. There were still staff available even close to midnight.

The overall service was good, but there was an error with the car rental details. The staff did not clearly explain the charges, and even after confirmation, I was still charged a one-way rental fee.

This is a large international car rental company. Overall, the experience was quite good. The pricing is relatively reasonable, the process is standardized, and there were no extra sales pushes or unnecessary hassles. Returning the vehicle was simple—they just asked if the tank was full and that was it. Sometimes the staff would do a quick check without being overly picky. Renting from a well-known company is highly reliable, so there's no need to worry too much.

Very satisfied.

Satisfied

Overall satisfied. The process was quite fast.

Highly satisfied.

Very satisfied

The car rental company at Toronto Pearson International Airport is easy to find, located just across from the airport terminal.

The entire process was very smooth without any upselling. However, there were too few options for vehicles in the same group, and the car provided was relatively small. The hybrid vehicle was fuel-efficient and drove well, but the road noise was quite noticeable.

Very satisfied

Very satisfied

Simple and efficient

Very good!