CAR RENTAL REVIEWS ON THRIFTY IN TORONTO

Very satisfied. The pick-up and return procedures are simple, and the deposit refund is quick.

The CVT transmission often slips.

The service is excellent. I have rented from this company multiple times. Even though my English is not good, all I needed to do was provide the order number, and everything was taken care of.

Very satisfied

Overall, quite good.

The overall service was pretty good and efficient.

For this Eastern Canada trip, we chose Thrifty car rental through the QEEQ platform and opted for an SUV. After landing, we followed the order instructions and easily found the Thrifty store. The staff quickly processed the rental procedures. We had selected a Toyota RAV4 SUV on the QEEQ platform, but as that model was unavailable at the time, the staff switched us to an equivalent Ford SUV. The vehicle appeared to be quite new, and we were very satisfied.

The value for money is highly competitive, and the process of picking up and dropping off the car is super convenient. The best part is that it's inside the airport, so no need to drag heavy luggage around! Highly recommend!

Professional and organized, warm service, excellent attitude, patient and sincere!

Very convenient

Satisfied

It was a brand-new car, and the driving experience was excellent! The pickup location was a bit far, but returning the car was simple by following the instructions.

The staff had a great attitude, and there was no queuing despite the late pick-up time.

Good service

Prepared a credit card for the deposit as required, and the refund was processed quickly after returning the car.

Satisfied

Very good.

The staff were quite friendly. Most importantly, they were trustworthy and reliable, which made me feel at ease.

I purchased supplementary insurance in advance on QEEQ. At the rental desk, I asked if buying a full tank of fuel would mean I didn’t need to return the car with a full tank (they directly said no need). I also asked if the existing insurance didn’t cover the deductible (I mentioned I bought insurance domestically, and the staff just reminded me to pay upfront in case of an accident and reimburse later). There was no aggressive upselling. The Corolla had over 40,000 kilometers on it at pickup, drove well, and was very fuel-efficient.

Satisfied