Renting and returning the car was great, no issues at all. Just be aware of the RTA parking fines in Dubai. If you don't pay in advance at the parking lot and pay afterward, you might get a fine of 165 dirhams.
Pickup was very efficient, but returning the car was somewhat troublesome as parking fees were required, and the car was not rented or returned with a full tank.
Smooth communication in English, very efficient. The car was prepared in advance, and they provided important notes and an emergency contact number before driving off.
There were scratches under the front bumper that were not noticed during pickup. In the end, no compensation was required. Make sure to carefully check and take photos underneath during pickup.
Smooth communication and excellent service attitude. We added Oman coverage insurance for 4 days on the spot. However, the rental company mentioned that even with insurance, if there is an incident in Oman, we are still responsible for transporting the car back to Dubai, which is a reasonable requirement. The rental company also passed a traffic speeding fine from Dubai to us, costing several hundred dirhams.
Excellent car and cleanliness. They scour the car for any mark whatsoever! They look with a fine tooth comb. In fairness they do this at checkout and check in. Make sure you video car yourself at start
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