EUROPCAR CAR RENTAL REVIEWS IN NORWAY

Yes, it did exceed my expectations. I thought I was getting a manual but the car was an automatic.

Very satisfied, quick pick-up process.

The staff was incredibly patient, used translation software to communicate with me, and even upgraded me to a hybrid car, which is fuel-efficient.

Very friendly rep and answered all questions.

So glad I booked with QEEQ! Reasonable and the customer service was amazing and responded to all my emails quickly.

Satisfied

Satisfied

Very satisfied

Helpful at reception, explain the car hire pick up and later drop off process. Next time will probably get a EV instead of PHEV.

Okie to navigate around. Not very straightforward.

Drop off in Bergen was also a bit confusing only because Europcar doesn’t have an office in the rental car center. They do have clearly marked section to leave car though. You go into the airport and drop the key into an automated machine box. There is a staff member there but busy handling the long line of pickup customers. No chance to ask questions about the toll fees, etc. You just have to trust. There is no real expectation setting here.

Extremely satisfied

The staff provided detailed explanations about car rental precautions, and key points were highlighted on the pickup form.

Excellent service! Our flight was delayed, but the staff waited for us after hours.

Perfect. Only after the drop off you find it difficult for o carry your luggage and o the departure area. Cars should have facility to connect the airdrop navigation system at these times.

Europcar service is a bit lacking. They don't assist you in picking up the car but instead show you a map of the airport parking lot, indicate a specific area, and leave you to find it on your own. Initially, I didn't memorize the map, went outside, and found the parking lot to be extremely large. Spent half an hour searching in cold weather, then had to return to look at the map again. I recommend taking a photo of the map for easier reference.

The car rental service was excellent, with no sales pressure. I used roadside assistance once, and it was very prompt.

Pretty good overall. The car pickup took a bit longer because of heavy snow, spent quite some time finding the car. Everything else was great.

Alesund Airport is small, no need to queue, and car pickup is very quick.

Very good.