The car rental process is straightforward, utilizing system information without requiring excessive manual input. There are no hidden charges. However, be more thorough during the car inspection at pickup; we spotted an unrecorded scratch.
There was no RAV4 available, so they arranged an XC90 for us. After seeing how big the car actually was, we requested a smaller one, and they gave us an XC60 instead. The car was very new, with only 10,000 kilometers on it and no scratches. It drove smoothly with plenty of power. It also had lane recognition and automatic steering correction. Ferry fees were not required upfront and were settled at the end. The car's license plate was registered for the Bridgestone parking lot, but payment was required by the user. Overall, it was very convenient and a great experience.
The car pickup process was super simple, done in just 2 minutes. The staff were professional, only providing the most important details and car usage tips with no upselling. Returning the car was also smooth, just a quick exterior check and it was sorted in 3 minutes.
Satisfied. The car rental process was very simple. Just needed a driver's license and a passport. The staff gave them a quick glance and told me to use 95-grade gasoline, and that was it.
Excellent! The car was a brand-new vehicle with only 3,000 kilometers, and its condition was outstanding. Before picking up the car, a quick pickup link was provided. After filling out the rental requirements online, the car was handed over without any upselling. The vehicle was equipped with an automatic toll payment device, similar to ETC, which eliminated payment hassles and greatly enhanced convenience. At the drop-off location, dedicated staff conducted a thorough vehicle inspection and immediately completed a return confirmation, ensuring responsibility was clearly defined for both parties and protecting their rights. Overall, the rental experience was fantastic.
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