The pickup and return processes are very efficient. The credit card deposit was refunded within minutes after returning the car. The only minor issue was at the airport pickup location, where the store indicated queuing was required, but after taking a number, no one actually called the numbers. The staff were busy looking at their phones, and I only found out there was no need to queue after asking proactively.
“Easy access with courteous and professional staff”
About Sicily By Car:9.0/10
The car was nearly new. The staff was professional and courteous. Pick-up and drop of was relatively quick. On drop-off a thorough inspection of car was conducted by the staff for any damage to the vehicle.
The car was quite damage and I was not very happy considering that I needed it for a wedding. Also I had a warning light about "changing the oil immediately" not ideal when We were going around Sicily. The wipes were terrible and they were not cleaning the screen at all. At some point I had to stop and buy some cloths and window cleaner because with the sun I was not able to see. The roof was playing up and in various time it stayed open.
About QEEQ:8.0/10
Great platform, shame that our car was not that good.
Nous avons eu une très bonne voiture, en parfait état.
Nous avons pu emprunter la voiture en centre ville et la rendre à l’aeroport Sans problème.
Nos contacts de Sicily By Car ont été très professionnels et sympathiques.
I reserved a small automatic car, but they gave me a large SUV and claimed it was the smallest car available. The vehicle was very difficult to drive in the narrow, crowded streets of Sicily and consumed a lot of fuel, making the experience quite painful. On the bright side, it did improve my driving skills.
We waited for more then an hour to pick up our car and the then the desk staff were grumpy and made me feel that I was making a big mistake not taking out their insurance. They told me that my own insurance wasn’t good enough and that I would definitely be paying some money to them by the end of my trip. They told me ‘good luck driving here’.
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