Alamo Car Rental

Good service attitude.

The staff at the car rental company was very patient, had a great attitude, and provided clear guidance.

Great!

The Alamo Avignon TGV location is right outside the station. Booked for 3 PM and arrived shortly after. Picked up the car smoothly without waiting in line. The staff was very friendly, and the process was quick.

Overall satisfied, the car is in good condition.

It's acceptable.

Very satisfied, fast pickup and return process.

Alamo has always been my top choice for car rentals during my trips to France. The experience has consistently been excellent—professional and efficient!

The service was great, they provided a Chevrolet.

There was a dedicated staff member assisting, the process was quite fast.

Great service and easy car pickup.

The car rental staff were very friendly and helpful. When picking up the car, I didn’t like the reserved yellow-colored vehicle, so they immediately switched it to a Renault Captur. At drop-off, I informed the staff that the car wasn’t cleaned at pickup and that the drop-off location had been changed without prior notice. The staff quickly deducted 50 euros from the rental cost, which was very considerate. Additionally, regarding the absence of an environmental sticker on the car, we had to delay our journey to contact the rental company and QEEQ. The rental company provided no response, and QEEQ claimed they were reaching out to the rental company. The long communication process did not yield a definitive answer. The staff at the drop-off location clearly stated that rental cars in France no longer require an environmental sticker. Surprisingly, QEEQ also lacked this information.

At the airport counter, they recommended an upgrade, saying the car was newer and fuel costs would be lower. We saw the price difference wasn't significant, so we went for it. The car was in great condition, driving experience was smooth, and it was comfortable to ride in. The staff at the counter explained the key points to note, but picking up the car from the parking lot felt a bit rushed.

I chose this company because of the high ratings from other customers and the feedback mentioning no upselling practices. As it is an international chain and the car options matched my preference, it seemed like a good choice.
Since I have rented cars in many countries before, including in Azerbaijan and Georgia in May, I naturally make comparisons.
Overall, it was pretty good. There was upselling, but it wasn’t pushy. Both car pickup and return were very convenient. Extending the rental by one day was no issue at all.

Great service. Purchased full insurance on site. Returned the car smoothly after a minor inquiry regarding a broken side mirror.

Very satisfied with the car rental experience. Great service attitude, detailed explanations, and straightforward, engaging responses to questions.

The car rental offices of Alamo, National, and Enterprise are combined, and the signage is small, making it hard to find.

Our language skills are not very good, but the gentleman handling the car rental was very patient. If we didn’t understand something, he would explain it in a different way. We had 3 large suitcases and initially rented a Q3. He pointed out that the suitcases might not fit, so we switched to a Q5, and everything worked perfectly.

The staff at the airport branch overseas were very friendly, the car rental experience was excellent, and the trip was very enjoyable!

It might be because I arrived early, there was only one staff member, and the wait was a bit long.