Hertz is one of the most recognized names in the global car rental industry, offering reliable solutions for both business and leisure travelers. As a global car rental company and a large-scale provider, Hertz operates approximately 9,700 corporate and franchise locations across North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. Known for its strong presence at major airports, Hertz remains a top choice among international travelers looking for convenience, quality vehicles, and trusted service.
Hertz stands out in the car hire market with a wide range of vehicles and exclusive offerings such as the Hertz Gold Plus Rewards loyalty program, Carfirmations booking reminders, mobile Wi-Fi, and specialty collections like the Dream Cars, Green Collection, Prestige, and Adrenaline Series. These offerings cater to diverse customer needs, from eco-conscious drivers to those seeking luxury vehicles. Additionally, the Hertz Group includes Donlen, a leader in long-term vehicle leasing and fleet management, and offers 24/7 hourly rental and car sales services globally. With its extensive network and innovative services, Hertz delivers a seamless car rental experience to customers worldwide.
/10
Vehicle condition
0.0Vehicle cleanliness
0.0Spaciousness
0.0Counter staff
0.0Pick-up location
0.0Drop-off location
0.0Pick-up time
Drop-off time
8
Very good
It's okay.
Palermo
Reviewed: October 14, 2025
10
Excellent
Very good!
Geneva
Reviewed: October 14, 2025
10
Excellent
The staff was very professional and did not push products. The return process was quick and hassle-free, making it a pleasant experience.
London
Reviewed: October 14, 2025
10
Excellent
Great review, everything went smoothly, the car was in good condition.
Rome
Reviewed: October 14, 2025
10
Excellent
The pickup and drop-off are convenient, the service is great, and I will rent here again next time.
Bangkok
Reviewed: October 13, 2025
8
Very good
Arrived at 9 AM and waited in line for an hour. Domestic orders require no deposit, but the company desk charged €645 on the credit card as a pre-authorization hold. Contacted QEEQ customer service for clarification.
Munich
Reviewed: October 13, 2025
10
Excellent
Satisfied
Tromso
Reviewed: October 13, 2025
10
Excellent
Every step of the process was fast, and the deposit was released quickly.
Hawaii - Hawaii Island
Reviewed: October 13, 2025
10
Excellent
The car pickup process was very quick.
Chicago
Reviewed: October 13, 2025
8
Very good
The pick-up and drop-off processes were very smooth, and the car provided was much better than the one booked.
Munich
Reviewed: October 13, 2025
10
Excellent
Pretty good.
Bangkok
Reviewed: October 12, 2025
10
Excellent
The pre-authorization refund was processed quickly!
Hawaii - Kauai Island
Reviewed: October 12, 2025
10
Excellent
The process was simple and efficient. The part about insurance was only briefly mentioned without any upselling. The counter location was easy to find, and the instructions were very clear. A special mention for the car: when I saw it had 200,000 kilometers on the odometer, I was initially worried, but the exterior was almost flawless, and the car's condition was excellent. Driving was smooth, and the whole experience was perfect.
Bangkok
Reviewed: October 11, 2025
10
Excellent
The staff speaks English, but make sure to clarify any questions you have. Don’t be shy! I had some uncertainties, which caused me to spend extra effort figuring things out after returning the car. It’s best to ask about the fuel type beforehand.
Montreal
Reviewed: October 11, 2025
10
Excellent
Very satisfied
Lisbon
Reviewed: October 11, 2025
10
Excellent
The return process was very considerate, and the staff patiently guided us despite the crowded parking level.
Calgary
Reviewed: October 11, 2025
10
Excellent
Very satisfied, highly recommend! Munich, Germany is truly amazing.
Munich
Reviewed: October 11, 2025
10
Excellent
Patient communication and clear instructions for pickup, usage, and return.
Queenstown
Reviewed: October 11, 2025
10
Excellent
The scenery was picturesque, but the car was really difficult to drive. Why not provide a newer car? Compared to the Oslo order, this was relatively worse.
Tromso
Reviewed: October 10, 2025
10
Excellent
Excellent
Barcelona
Reviewed: October 10, 2025
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