Maggiore Car Rental

If you make it to the rental car desk without losing a child, your luggage, or your will to live, you've already won. The car is just a bonus.

Maggiore charged my credit card a month after claiming there was a scratch on the car. Then, they charged me again six months later and could not provide any proof when I contacted them.

The staff was very kind and waited for me from the flight delay.

Pick up did not take particularly long but dropping off was quite frustrating with at least 5 more customers returning their cars at the same time and only one (overworked) guy dealing with all of us. Otherwise everything went really smoothly. I would recommend this company and won't hesitate use them again in the future.

Despite the 1hr 30mns wait queing at the desk overall good service.

Staff was helpful and friendly. Pick-up was easily accessible.

The car rental area is out of the terminal. People need to take a bus and there is no clear indication of it. The only car rental company in the terminal is Sixt.

The car was brand new and very clean. The office staff were pretty good, but a bit overwhelmed by the amount of people. It was hassle speaking over the phone and we should have been warned about this prior to picking up the car. However, the lovely girl I spoke to had excellent English and everything went through smoothly. It should have been made clearer when booking that the driver of the car should do the booking.

All fine as usual. Will book again.

Always a pleasure renting with Maggiore. Everything was smooth. Was given a better car also.

Everything smooth and pleasant as always. Upgrade offered and taken.

They give me a van instead of a car... I booked a Clio but they always give you a van that I did Not want

We reserved a Audi A3 but got a Mini Cooper( same class according to the car rental angency but we prefer an Audi A3, no big deal though), the car was absolutely disgusting and we're too busy learning everything about the car before drive away from their Rome airport garage that we forgot to check the fuel level, a few minute after we checked out from the garage we saw that the fuel was only half but the paper stated it was full so we had to return to the garage and ask the staff, he wrote sth casually on the paper and walked away with zero interest in listening to our complain about the dirty car. When we returned the car in Ancona the guy there told us that's what happens at their Rome airport branch quite often, guess they're either understaffed or just have no desire keeping their customer! Btw on my confirmation with EasyRentCars it states clearly that the price quote includes one-way-return but when we picked up the car Maggiore still added a charge we can't remember why but we never buy any add-ons when rent cars, one driver/deny all insurance coz our credit card covers it/same fuel level/no gps needed....we needed nothing extra, now Amex is investigating the extra charge for us.

Maggiore at Catania tried to sell me insurance and refused they then tried to del me fuel option and I again refused. Despite this they charged me for the fuel option. The vehicle had pre-existing damage. They did not note damage to the front right rim being a scratch. When I returned the car the agent wiped only the front right rim and said I scratched it. I felt scammed and it has been a nightmare dealing with this

Very helpful staff

We received a smaller car Peugeot 208. We had problems with lights and we had to change one and no rembourse for it. They wanted us to buy a second inssurance for the car we already paid to Easyrentcars throw AXa insurrance- we didn't... Many scraches on the car. But the car was clean and the personal at the drop off was effective.

The pick up drop off location at Naples’s airport is chaotic. Insufficient shuttle buses, overcrowded re parking. Generally a stressful pick Up/drop off experience

Not many people, the process was handled at a normal speed.

The car was said by the staff to have a full tank but it was only at 80%.In addition when picking up the car there were too few counter staff . All else was fine withe drop off staff excellent.