Record-Go Car Rental
Record Go is a leading name in the car rental industry, particularly renowned across Spain. Established in 1966, the company has grown into one of the top five car hire providers in the country. As a prominent European car rental chain, Record Go operates more than 30,000 vehicles across numerous locations, especially at airports and major tourist destinations throughout Spain. With decades of experience, the brand is trusted by over 120,000 satisfied customers for its competitive pricing, transparent policies, and customer-first approach.
Record Go is a go-to option for both local and international travelers looking for reliable service and flexible booking options. The company offers a wide variety of vehicles, from economy cars to family-sized SUVs, designed to meet diverse travel needs. A key advantage is its all-inclusive pricing model, which helps renters avoid hidden fees. While Record Go’s primary presence is in Spain, its extensive coverage makes it an excellent choice for travelers exploring different regions of the country. However, as the brand’s operations are focused within Spain, those seeking cross-border rentals or international coverage might consider supplementing their plans with additional providers.
With its strong reputation, comprehensive service offerings, and wide nationwide network, Record Go stands out as a reliable partner for seamless car rental experiences in Spain.
/10
Vehicle condition
0.5Vehicle cleanliness
0.0Spaciousness
0.0Counter staff
0.4Pick-up location
0.0Drop-off location
0.0Pick-up time
Drop-off time
8
Very good
Overall, not bad. The car's condition was okay.
Lisbon
Reviewed: October 12, 2025
10
Excellent
Initially, I was a bit worried because it’s not one of the well-known big rental companies, but after reading reviews, I felt reassured, and the actual experience was indeed great. The car was very new and super easy to drive. I purchased full insurance onsite and only needed to pay an €80 fuel deposit without any additional fees. Returning the car was smooth, and the deposit was refunded within two days.
Athens
Reviewed: October 10, 2025
10
Excellent
I originally booked an Alfa Tonale from Arrow, but they gave me a relatively new Toyota Raize instead. It only had 6,000 kilometers on it and was a plug-in hybrid, which was quite nice. The car was spacious as well. Since I purchased full insurance, the return process was very smooth—they just checked if the tank was full, and that was it. The deposit was refunded quickly; I received the money the next day. The only downside was that both pickup and drop-off were in the underground parking lot on B4 next to the store. The sharp turns there really tested my driving skills. When returning the car, the staff inspected it at the roadside near the store and asked me to drive it back down before coming up again.
Barcelona
Reviewed: October 9, 2025
8
Very good
The queue was incredibly long. This was the first time I encountered a 30-minute wait for picking up a rental car, probably because the price was cheap. RecordGO had over ten service counters and eight self-service machines, yet the wait was still very long! There were two types of deposits: 1. €129 fuel deposit, 2. €1200 insurance deposit. The process was relatively smooth overall. Right before returning the car, I refueled until the pump clicked at the nearest gas station to the airport, then drove about 1-2 km to return the car. However, the staff said the tank was not full??? I was confused and explained that I had only driven 1-2 km, and the staff replied, 'OK, no problem, it's fine!' But the next day, €69 was deducted from the fuel deposit, and I only got back about half of it! Absolutely ridiculous!
Mallorca
Reviewed: October 7, 2025
10
Excellent
Excellent service, no tickets received yet. The return navigation is quite complicated, so make sure to allow enough time!
Mallorca
Reviewed: September 27, 2025
10
Excellent
Vehicle upgrade
Madrid
Reviewed: September 27, 2025
10
Excellent
Extremely satisfied
Barcelona
Reviewed: September 18, 2025
10
Excellent
The store is easy to find with clear directions.
Mallorca
Reviewed: September 18, 2025
10
Excellent
Good experience, though I had to wait in line for a while during pickup.
Valencia
Reviewed: September 18, 2025
10
Excellent
The service was excellent!
Mallorca
Reviewed: September 18, 2025
9
Excellent
The car is in very good condition.
Bilbao
Reviewed: September 17, 2025
8
Very good
Even though I already had global insurance, I was still forced to purchase local third-party roadside assistance. They only recognize local coverage.
Malaga
Reviewed: September 8, 2025
8
Very good
Great! The staff were very friendly.
Valencia
Reviewed: August 31, 2025
10
Excellent
Great experience, smooth car pickup in 5 minutes!
Lisbon
Reviewed: August 17, 2025
10
Excellent
Very satisfied.
Mallorca
Reviewed: August 16, 2025
10
Excellent
The staff can speak English.
Valencia
Reviewed: August 11, 2025
8
Very good
There weren't many people at the time, and the pickup process was reasonable.
Malaga
Reviewed: August 11, 2025
8
Very good
The deposit and fuel fee were refunded promptly within three days, very worth praising.
Malaga
Reviewed: August 7, 2025
10
Excellent
Pretty good, smooth communication in English.
Sevilla
Reviewed: August 1, 2025
10
Excellent
Good
Madrid
Reviewed: July 23, 2025
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