Great Value good car Thank you

Very satisfied

The pickup location had a power outage, so we had to wait a long time in the morning before being taken to another nearby location to get the car, which delayed us by two hours. When we returned the car, the first location was still under construction, so we had to go to the second location again, which was quite a hassle. Overall though, the company is still good.

What an incredibly wonderful experience! When we arrived to pick up the car, the lady at the counter realized that the car that we had booked was much too small for the four of us plus luggage. She was extremely nice and helpful in finding a solution for us which she did and in less than 20 minutes, we had an amazing car and were on our way. I was impressed by the level of service and of the friendliness and efficiency of the lady at the counter who took care of me. Because of her, I am now a lifetime customer of Europcar!

The returning of the car was awful. We were provided zero information about returning the car to the French side of Geneva airport which meant we nearly missed our flight home. It was only until we went to see the Europcar Swiss side team that we received a map to access the French side which was extremely complicated to say the least. Will never use europcar again