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Search for Hertz Car Rentals in Bilbao

Rude employee

Reviewed: Mon, Aug 27, 2018
About Hertz: 8.0 /10
Like: The car experience was great.
Dislike: When I tried to drop off the car at Gare St-Charles Tgv in Marseille at Wednesday 22 August at about 7.00 pm, the employer at the desk was really rude. He insulted me, he didn't speak English ("You are in France, you should speak French"), and he didn't answer any of my questions. It was really disturbing.
Mercedes-Benz B Class image
Hertz
Bilbao
Spain
Compact | Mercedes-Benz B Class or similar

Relevant Reviews on Hertz in Spain

John Bellamy

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Hertz
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Tue, Sep 9, 2025
About Hertz: 8.0 /10
They required us to purchase roadside assistance, claiming it was mandatory for entering France.
About QEEQ: 10.0 /10

Byron Bertie

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Hertz
Madrid–Barajas Airport(MAD)
Madrid
Spain
Reviewed: Sun, Jun 30, 2024
About Hertz: 10.0 /10
We needed a small car for a short trip, but when we arrived 30 minutes early at the car rental company, they told us there were no cars available. They offered an upgrade for an additional 20 euros per day or we could wait for more than half an hour. Since an automatic car is more convenient, we accepted the upgrade. Hertz has always provided good cars, and this time it was a car with just over 10,000 kilometers on it. It worked great over the past few days. Returning the car was also easy, no issues with insurance. We returned the car a day early due to a change in plans and asked if we could get some discount for that, they agreed initially but didn't give any discount in the end.
About QEEQ: 10.0 /10

Tobey Crichton

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Hertz
Lanzarote Airport(ACE)
Lanzarote
Spain
Reviewed: Tue, Feb 20, 2024
About Hertz: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Megan Marjory

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Hertz
Valencia
Spain
Reviewed: Sun, Sep 13, 2020
About Hertz: 10.0 /10
Very satisfied, excellent value for money
About QEEQ: 10.0 /10

Vic Tobias

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Hertz
Madrid
Spain
Reviewed: Thu, Aug 24, 2017
About Hertz: 10.0 /10
After the car window was broken by a thief in Barcelona, they replaced the car for free. When a car of the same class wasn't available, they upgraded it to a Mercedes automatic business car.
About QEEQ: 10.0 /10

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