Superb. Easy, no hassle and premium car and service.

I've rented from Hertz several times, and each time was very smooth with no issues. The service is very professional, and the process is simple and user-friendly. Bravissimo!

The paperwork process with Hertz in Italy was quick and the staff were very nice, although their English was a bit rough.

It's a Sunday when we're due to pick up our car in Civitavecchia by 10:30am. Due to an unexpected customs clearance delay at Rome airport, we anticipated that we would arrive after 11:00am (the branch closing time). With the help of the airport transfer driver, we contacted the counter staff about situation who had very kindly waited for us, even after the office hours. We ended up arriving at 11:15am, and the counter staff was still there waiting for us. My husband and I were very grateful and impressed with the counter staff service which far exceeded our expectation. Hertz is lucky to have such a good staff to provide such impeccable service. Will surely use Hertz again when we travel to Civitavecchia again.