Rent a car it was easy and enjoyable thank you to all for everything

Originally booked a Chrysler 300, but was told at Newark Airport that it wasn't available, and that there's no guarantee it will be! Later, they offered a choice between a Cadillac XTS and a Chevrolet Impala of the same grade. Considering the trunk space, we chose the Impala. Fortunately, the car was very new, with only 8000 miles on it. Driving performance was good and we were quite satisfied. Initially planned to give a 3-star rating. We had reserved a same-location pickup and drop-off, but due to traffic reasons, decided to return the car in Brooklyn. Successfully changed the return location at a Hertz point near Washington for free, which was a pleasant surprise! Overall, a good experience.

Slow queue

Terrible attitude! The staff are very unprofessional!

No time to write now, maybe next time.

The customer service of Zuzuche never mentioned that picking up a car at the airport incurs high taxes, which cost me an extra $100. I am very dissatisfied.