Good service

Both pick-up and drop-off were pretty hassle-free.

The customer service was very friendly on the second floor of Atocha Station. I purchased full insurance from them and received excellent coverage. Picking up the car was very convenient in the parking lot across from the station.

The car pickup and drop-off went very smoothly. Pretty good.

I order Audi A3. I was expected sedan. They provide not sedan, not Audi, just some other car and hatchback. NO space for a baggage. I requested another car, sedan. They gave again hatchback. No space. 5 people of us. They sad that Audi A3 is hatchback too. Finally we choose small SUV with manual transmission instead of paid automatic for the same money. The engine was so weak, it was a terrible driving, especially to the hill. It was a terrible experience for drop - off. They trying to put on me the existing scratches. They didn't report them anywhere when I pick up the car. They didn't check the car before giving to me.

It should be more details about my options, sedan, hatchback, Etc. Not only people, but and # of luggage too.

J' attend le déblocage de la somme de garantie sinon tout c'est très bien passé.

Excellent Price drop protection n'a donné aucun signe....