Good experience

Did not accept Chinese driver's license translation, rental failed

The service was average, nothing extraordinary. The first car had a flat tire due to a nail, so we had to return and get a second one, which had a full tank of gas. In the UK, they are quite casual about things. Even though the contract mentioned a full tank, they might not actually provide it. They won't refund extra fuel when you return the car, but will charge you for any missing fuel plus a service fee. That's just how it is in the UK.

The car was not totally clean externally and visible defects/damage were not fully or correctly recorded. Upon return I was challenged regards said damage, but I had GPS date and timed photo of damage at the pick up site before setting off. Resulting in an uncomfortable return.

Very rude and car was dirty and wasn’t full of fuel.

Friendly helpful staff!