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Renting a car at Weeze airport (EasyRentCars - Hertz)

Reviewed: Tue, Feb 13, 2018
About Hertz: 8.0 /10
Like: The prices are rather competitive (typically lower than in some other broker agencies), the service is excellent, the staff are always available through the live chat service, the free cancellation is a very useful option, the price includes exactly what is specified, and we did not pay any additional costs at the desk of the rental agency.
Dislike: In the rental agreement, it was specified that “cross border is free of charge”. It happened that due to the miss-communication between the rental and broker agency this cross border was not free of charge. However, the EasyRentCars accepted to reimburse the cost, and it turned out to also be a positive experience. We are thankful to EasyRentCars.
Economy | Opel Corsa or similar

Relevant Reviews on Hertz in Germany

Gustave Hughes

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Reviewed: Mon, Jan 21, 2019
About Hertz: 2.0 /10

Dorothy Hansom

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Reviewed: Thu, Oct 11, 2018
About Hertz: 8.0 /10
There were very few people, almost no queues. There are four counters where you can pick up the car. A young lady was very nice. However, a middle-aged woman was unfriendly to newcomers. One major dissatisfaction was that I booked a Volvo and asked if I could get one if I wait until the reserved time. They said it's impossible to get a Volvo.
About QEEQ: 8.0 /10

Theresa Needham

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Reviewed: Sat, Oct 6, 2018
About Hertz: 10.0 /10
Picked up the car at the central train station branch. The paperwork was done on the first floor of a clean and tidy building. The pickup location is in a dedicated parking structure (turn left and walk approximately 5 minutes). Arrived at 8 AM, no queue, and was warmly received by a very nice German lady. Efficient and courteous.
About QEEQ: 10.0 /10

Hilda Freeman

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Reviewed: Sun, Dec 24, 2017
About Hertz: 8.0 /10
The car was very new and easy to drive.

B.Acampa

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Small SUV | Opel Crossland X or similar
Reviewed: Wed, Dec 11, 2019
“Hertz makes business on reported damages more than rentals itself. Very unfair!! Never anymore.”
About Hertz: 7.0 /10
Terrible company. Staff at the counter extremely unpleasant and not providing the right informations during the contracting process. The detailed condtion of the vehicle have not been sent by email and the paper delivered at the desk was reporting 15 damages only in German. I parked the car in a garage and never on the road and I have been charged for a 1cm (!!) scratch, that I did not cause, on the alloy wheel for 280 Euro. ... cheating on the customers to make money in this way. Horrible commercial behavior. Never anymore Hertz in my life.
About QEEQ: 10.0 /10
Smooth and friendly process as usual.

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