good

The pickup point is located in the 17th arrondissement in Paris in an Indigo parking lot, which is easy to find. The area is lively, surrounded by small restaurants and open-air markets. The staff member who assisted us was super nice and patiently answered all our questions. We chose ALAMO because, after comparing prices of various car rental brands for the same period, ALAMO offered the most reasonable rates. Most importantly, they have a pickup point within the Paris city center, which is extremely convenient. When booking through QEEQ, we initially only selected basic insurance for €280 for six days, as QEEQ's full insurance is provided by Ping An Insurance, a Chinese company not recognized as local in France. In case of compensation issues, the car rental company might ask us to pay the full amount before claiming from Ping An, which could be a lengthy and uncertain process. Thus, we upgraded to full coverage insurance directly with ALAMO at the pickup point, which included tire and glass coverage as well as roadside assistance. The staff member gave us a small discount, and we paid an additional €178. The total car rental fee plus insurance came to €460.

Overall, quite efficient and the staff were friendly. When returning the car, a Black guy mentioned there was a spare key missing from the car key. I had no idea about it as it was like that when I received it and no one informed me. Just a minor issue.

The car rental staff made it difficult to get the car. Only one person was allowed at the counter, and they had a bad attitude.

la voiture avait une demi douzaine de rayures non signalées et elle ne se trouvait pas à l'étage indiqué

I booked because the pick up was close to my hotel and I chose a Ford Focus because I drive one at home and would have found it easier to drive than another car. I was offered an 'upgrade' - a Jeep in bright metallic blue with all sorts of flap-doodles that I did not need. Luckily there was still a stick shift Renault Clio available and I opted to take that. There is always the assumption that the customer wants a 'new' car and every extra but having driven in French cities before one quickly notices that almost the only new cars are hire cars and that local drivers drive beat-up bangers and regard driving as a contact sport. I would be happier driving something that looked less conspicuous. In fact we were so anxious that we asked for the insurance 'up-sell'!