Overall Satisfied

C.Midori

Australia

Reviewed: Tue, Apr 24, 2018

About Europcar: 9.2 /10

Like: Europcar will be always my first option as I will be my first option always. I'm quite familiar with their requirements, procedures and they always offer better deals and great service.
Dislike: The staff members are always very nice and friendly at Europcar Artamon. However, this time the guy in the reception was a pretty amateur. It took me a long time for me to pick the car up. I had to provide all my information again despite of my online prebooking was done weeks before. I am also a privileged member of Europ Car and they always have my information available in their system. This guy even asked my passport run back at the office to make a copy (??) did not get why as my driven licence was provided. Quite uncommon if you're not from overseas. The procedures this time was very uncommon and that's why I will not give 100% satisfaction.

Europcar

North Sydney

Australia

Economy | Hyundai i20 or similar

1 days rental

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About Europcar: 8.7 /10

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Brisbane

Australia

Reviewed: Sat, Oct 19, 2019

“Bad day to start our trip.”

About Europcar: 4.0 /10

Car was well below expectation. This was our 2nd time booking with europcar. The first car that was offered to us was old, damaged exteriors, and the tank was half full. Headed back to the counter to request another car and was told there's no car in same catergory. They all they could do is to fill up the petrol of the old car or if we would like to upgrade with 10 aud/ day. We ended up requesting if we could just get another car that was just returned, and thankfully they allowed us to. So, the whole process of getting a decent car was near an hour, meaning we are an hour behind our schedule and had a bad start for our 3 days trip.

About QEEQ: 8.0 /10

Awesome platform that guarantee the lowest price. Does help us rebook if the prices lowers down and awesome customer support