There was a small issue. The vehicle booked through the platform was supposed to fit three 24-inch suitcases, but the actual vehicle provided did not have enough space. I had to pay extra to switch cars, which feels a bit like hidden charges. However, the service attitude was excellent.

Very good

Reward

I think AVIS is pretty good. When you go, make sure to rent a new car (they might not have old ones anyway). New cars are in good condition, comfortable to drive, and most importantly, the navigation is very accurate. Unlike domestic navigation where you need to input specific addresses to find locations accurately, in foreign countries you can usually find places by entering the address directly. Finally, remember to buy full insurance. I had a minor accident while rushing back, but because I had full insurance, the AVIS inspector just asked me to hand over the keys and I was good to go.

Collection was straight forward. Explanation is clear and key was given within 15 mins of processing.

Booking platform is easy but as a diamond member, the price diff between fully covered and basic covered is not significant. Price breaker didn't happen as the price stay the same all the way.