Not sure I’d use hertz again

This is my fourth time using QEEQ; the previous three times were with Dollar and Budget. This time I chose the well-known and reputable Hertz. The service was indeed better, with no upselling of vehicle upgrades or insurance. They just inquired about the refueling method. In a small city, there were fewer people in line, and I got the car very quickly – it only took 20 minutes from the airport to getting the car.

Very nice, we met an unconventional rental manager who processed our rental right in the parking lot. It took only five minutes from arrival to getting the car, saving us from waiting in line at the store.

A wide range of models and quantity available, easily meeting our needs. Numerous pickup and drop-off locations made it very convenient. Customer service was good, and waiting times for both pickup and drop-off were short due to many service counters. The contract was clear with no pressure to purchase insurance. The car itself was of good quality. Overall, a great rental experience!

The car had faults - steering vibrating when at speed, oil fault, tyre fault light came on intermediately. The smell from cigerettes, masked by chemicals which were overpowering I exchanged the car due to the above

The booking fee (online) was reasonable but I did not know there was going to be another $100.00 in fees added on afterwards. That was disappointing.