All Good

Everything went smoothly overall.

The staff, an elderly lady, provided excellent service and was very friendly. It was possible to negotiate for a vehicle upgrade, which made the experience very pleasant. I was allocated a category of cars and could pick any vehicle from the entire row, which felt very impressive.

The experience with QEEQ was great. Everything went smoothly, and the customer service was excellent. They helped coordinate the pickup time due to flight delays. The fees were reasonable, and the overall process was quite fast.

The staff at 126 55th street NYC (Eugene in particular) were simply rude. He was totally disinterested in me as a customer. I was kept waiting for over 40 minutes for the car and when I inquired on progress he was short, impatient and rude. He did not represent your company well and I would go out of my way to avoid this pick up location in future. The person (I did not get his name) who checked over the car with me grudgingly accepted the recording of damage on his hand over form when I pointed out a substantial scratch on the driver side rear door.

Like: Very fuel efficient car...drive well.
Dislike: SEAT ADJUSTMENT OFF.... DRIVING POSITION UNCOMFORTABLE