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Search for Easirent Car Rentals in Glasgow

Appalling customer service from Easirent.

Reviewed: Tue, Sep 21, 2021
About Easirent: 6.0 /10
I have never left a review before (good or bad) but my experience with Easirent was so bad I had to. After experiencing an issue with my credit card I was forced to pay for added insurance that I didn't want, with no help or flexibility or suggestions from the counter staff at all, who was visibly delighted to be taking an extra £120 for a service I didn't need or want (despite me offering to pay the full £1600 deposit instead). Later, when trying to contact Easirent to confirm drop off / shuttle arrangements (on a Friday morning) no one answered any of the phone lines, despite multiple attempts throughout the day. On arriving at drop-off, we were told 'the driver hasn't turned up today, so you'll have to get yourself to the airport' - no hint of paying for the taxi, or even calling a taxi on our behalf. Genuinely the worst customer service of any kind I have ever received. I hope my experience was a one-off, but I somehow doubt it.
About QEEQ: 8.0 /10
Fiat 500 image
Easirent
Glasgow Airport(GLA)
Glasgow
United Kingdom
Mini | Fiat 500 or similar

Relevant Reviews on Easirent in United Kingdom

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Commercial Van | Ford Transit 3 Seats or similar
Easirent
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Wed, Aug 3, 2022
About Easirent: 10.0 /10
Everything was in great shape.
About QEEQ: 10.0 /10
Thank you fr the friendly check-in process.

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Compact | Ford Focus or similar
Easirent
London Stansted Airport(STN)
London
United Kingdom
Reviewed: Fri, Aug 30, 2019
“Happy car hire”
About Easirent: 9.3 /10
Car was excellent and exceeded our expectations. Staff helpful but had a little issue with understanding what one of the operators was saying due to language issues but all the people were great.
About QEEQ: 10.0 /10
Would recommend this site to anyone.

A.Walker

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Mini Van | Volkswagen Touran 7 Seats or similar
Easirent
Belfast
United Kingdom
Reviewed: Fri, Aug 9, 2019
“Ok”
About Easirent: 6.7 /10
I ordered a 7 seater with 4 cases, when we arrived, we couldn’t even get out passengers and cases in the shuttle to the car hire place hence 2 x trips back and forth to the airport. The car did have 7 seats but no other space, I did ask to change the car during the rental period, but was told there were no other cars available. We were pushed to up sell extra insurance and told that our ‘protectmyexcess insurance’ wouldn’t cover bumps on private land (car parks) and given examples to get us to buy the policy, not the worst car hire, but also not the best!
About QEEQ: 7.0 /10
Booking platform was perfect

HHacking

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Compact | Ford Focus or similar
Easirent
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Tue, Jul 16, 2019
About Easirent: 4.3 /10
car is cheap; but car is in poor condition. one tyre slow leaking, one mirror case missing.
About QEEQ: 10.0 /10

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Economy | Ford Fiesta or similar
Easirent
Cardiff Airport(CWL)
Cardiff
United Kingdom
Reviewed: Sat, Mar 23, 2019
“very bad.”
About Easirent: 6.7 /10
I booked an automatic car. The maanger said that that automatic car had not been in use for a while so better to take manual car. He offered a manual car with sat nav and reversing camera in the same price.Unfortunately that car did not have either of those things - and he fooled me. On my return he was not there and his junior left a note for him to refund of the difference between manual and automatic car - and still waiting for his response.

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