Absolute terrible - nobody showed up with the rented car at Izmir airport.

Very good, we encountered an accident on the road, and they came immediately to help us, including translation assistance.

The car pickup process was very quick and convenient, but returning the car at the airport wasn't as smooth. Overall, handling the procedures through QEEQ is really convenient and practical, much better than renting after arrival. Thumbs up for QEEQ!

Overall, this self-driving trip in Turkey was joyful and pleasant. The car we got from the rental company was a nearly new Renault with automatic transmission, and it was easy to handle. The company's service attitude was also good. The only regret was that our original request for a car delivery service was not fulfilled (it seems other rental companies do offer this service). Additionally, the pickup address provided by the company did not match the actual pickup location, which caused some trouble when picking up the car. We had to spend quite some time finding the place.

I reserved an automatic car, but they said it was broken and only had manual cars available. The rental company's location is at the airport, which is far from downtown.

1. When renting the car, they promised someone would pick us up at the airport. We provided flight information in advance, but after waiting for half an hour, no one showed up. We had to use our phone with international roaming to call the store, then waited another half hour. 2. An employee at the store tried to overcharge us, asking us to pay an additional 25 euros for highway fees, which we refused. They then claimed that they had already upgraded us to a diesel car and demanded more money. It turned out that highways in Turkey are free and the store only has diesel cars. 3. We used a credit card to pay, but the employee insisted my credit card couldn't process local currency (even though it worked everywhere else). They forced us to exchange euros to local cash with a bad exchange rate. Eventually, they allowed us to pay in euros but still refused to accept card payments. The rental was supposed to be 304.2 euros in cash, but we paid 305 euros and received no change. 4. We booked the return location as Downtown, but we were told that the Downtown and Airport locations are the same and we could only return the car at the airport. We were forced to pay an additional 20 euros to return the car in the city center, which was not in our budget.