Good value, good quality and friendly efficient staff

Satisfied

Received the booked car model, the vehicle was in excellent condition, and there were no hidden charges.

The staff member Cullen was excellent, providing warm and patient service. Returning the car was smooth, with no unnecessary issues.

It was alright. The car was downgraded and wasn't the model I booked, but that wasn't necessarily Enterprise’s fault. Next time, I'll book directly on their website. They didn't provide a GPS, but they taught me how to use my phone's navigation via a data cable connected to the car's screen. The tire pressure might have been too high, as the car kept prompting me to check it, which made me nervous. I called the store staff and was asked to send an email with photos, but I never got a response. Fortunately, there were no further issues until I returned the car.