Go nowhere else.

Too few vehicles and the waiting time was excessively long, over three hours.

It was easy to find the rental center after taking the light rail from the airport, and there weren't many people in line.

Very dissatisfied. This was my first time using this company. The person who attended to me was a woman, and without asking me, she added $500 of additional services. When I noticed and asked for a refund, she was reluctant. Meanwhile, there was an elderly white lady renting a car next to me, and this woman directly asked her if she wanted the service. The service was extremely poor! During the process, I had the customer service from the rental platform talk to her over the phone, but she was clearly unwilling and refused to take the call.

Pleasant experience

Well done

Like: Car was clean and model was pretty up to date.
Dislike: They didn’t check with me for all the defect existed on the outside of the car.