Easy but wld like clarity on insurance policy, ie who to call if you actually were in an emergency

The overall service is very standardized, no need to worry about any issues, everything is well-managed and systematic.

Initially, they said the reserved model was unavailable and tried to upsell us on an upgrade. After we firmly declined, they provided the original model. Be cautious of this.

Quite good.

We were informed that there were no cars available and that a vehicle had to be brought in from another location. After waiting for two hours (past noon), we were told the car would not arrive until 6 PM and that no other models were available. This essentially wasted an entire day for us. We eventually gave up on this rental company and rented a car from another provider.

Everything went good. They gave me a bigger car than I booked. Ok the pick up, little less the drop off: the office is not 24h open, so I had to leave the keys into a drawer outside the office

Everything ok