Happy booking and retal

車は想定内、アメリカのものだなぁーと言った感じ。借りるまではかなりの列ができていて、30分ほどかかった。予約済みだったので、手際は良かった。

初めてなりようだったが、チャットもあり、電話対応も早く、利用金額も高くなく、保険加入してくれて、使いやすかった。でも、本当に保険が加入されているかはとても不安だった。

I did not use the car. The rental company said I could apply for a refund through the platform. The platform's customer service also confirmed this, but now I'm told it can't be refunded!

Not bad.

2 points. 1. Counter staff should be clearer that full insurance is USD$45/day. I had the impression that it was USD$45 per the period of rent (2 days) so I went ahead with the full insurance. 2. Though the drop off point indicated as in terminal. It's not true. After dropping off, we need to take air-train to the terminal which was quite inconvenient for us as we have 3 large luggages and 2 small luggages. The reason why i went ahead with budget as i thought the returning point is within the terminal and it will be much easier for us.

All is well.

I got SVU rather than what I booked.