El auto fue fácil de conducir y no tuvimos ningún problema

For four consecutive months after the rental, I was charged every month due to the same fine being applied each time. Because the amount was only a bit over 20 euros, I didn't notice until four months later when I was still being charged. Since I was in China at the time, I finally realized. However, the previous charges had already been paid off on my credit card. This company charged me five times for the same fine, which is outrageous. While the car rental platform has grown large, it includes many companies, and the cheaper and less-known ones tend to overcharge. It's unfortunate that the rental platform couldn't provide any assistance.

Processing took an hour.

After over an hour wait to get to the desk, we found out they didn’t have the car we had paid for or an equivalent. The fiat 500 wasn’t quite the Mercedes we were expecting. Worst car hire experience ever.

Quick affordable service. Online help desk was good.

The car was not premium class as booked. They did not have the Mercedes I originally booked and gave me a Kia instead. This should have been another premium car but anyways accepted it.

All great and awaiting for their customer support to assist on a refund for being double charged for one-way fee.

Easy and very quick

Yes, and improve it to better