Not a good experiencie, they charge me extra for a less quality car and I felt scammed.

The staff at the store were quite indifferent. They didn't print the rental time according to the night order, which resulted in a high displayed amount. After calling QEEQ, it was clarified that they had calculated the time for a few extra hours, resulting in additional rental and other fees. It was resolved after customer service coordination.

Overall pretty good. Booked two cars for our trip and both got upgraded to a BMW X1 and an Audi Q2. They didn’t try to force any insurance on us. The only hassle was returning the car, as the area was filled with restricted zones and one-way streets, which the GPS failed to identify. We had to return to the hotel and get directions from the hotel staff to find the rental office. Make sure to ask for directions when picking up the car.

The pickup procedure was fast, the office and garage were close to each other, and the car was in good condition.

Maggiore's pick-up point at Malpensa T1 is very convenient. Take the elevator down from gate 5 on the arrivals level and follow the car hire signs. All car rental companies are located there. Once the paperwork is done, you can directly go to parking lot B without leaving the building to get your car.