Great vehicle and very competitive price.

The lady at the Cairns pickup location provided excellent service, carefully explaining everything and informing us about roadside assistance.

The method of using the air conditioning in the vehicle was unclear.

Car was not cleaned from earlier booking.

車も凄く綺麗で車を借りるのにもすごくスムーズにに借りれました。

特になし。

Like: Location is perfect. Staff was friendly and helpful.
Dislike: Make sure you buy full insurance with easyrentcars because it much cheaper than buying with Europcar. Ensuring you arrange additional driver if you need with easyrentcars also. We checked with Europcar directly on phone before booking through easyrentcars and staff refused to add my partner as another driver if he does not have credit card. He advised the staff we had done it before without credit card if he travel with me who has credit card. The staff insits he still needs to have credit card or go back to rent a car with the previous company where they allowed. Then we booked everything with easyrentcars with additional drive, full insurance. Everything went smooth at the pick up point. It is a best price offered by easyrentcars and the website help to bring the smooth and excellent experience. Thank you easyrentcars.