One of the better car rental experiences I’ve had.

Terrible service at the pick-up. Even with a previous reservation they did not have any cars and had to wait for them to get one. Rude, insensistive and careless at the counter. In the booking it said Jeep Grand Cherokee or similar. We got a Chevrolet Equinox which is similar for them. I assume that even though the space might be similar the class is very different! Very disappointed

pickup was at Avis, so you may want to note in the reservation process.

I never received any price drop notifications

Counter service was great from the one woman -- but she was the ONLY one, so a 15-minute wait.

Very easy!

The driver’s side floor carpet was torn, my shoe heel kept getting stuck in the fragment of the tattered carpet... could’ve been contributed to accident if I weren’t a conscientious driver.

Need more varrities of vehicle