i arrived 50 minutes early and they made me wait the whole hour to get my rental eve thou the car wa

I did not need to wait in line But line could easily form if staff need to deal with any issues Only 2 members of staff to deal with both collection of cars and people waiting to drop off However not staffs fault could just use extra team members when busy Also drop off instructions not supper clear in car park outside Nothing telling you where to take the keys ?

Everything worked well not problems would use again

Very good overall

My English isn't very good, but the counter staff were quite patient.

The pickup location is very close, right across the street from the arrival hall, making it very convenient. The paperwork process is quick, but you need to find the car yourself in a large parking area. The car had over 20,000 miles on it, the condition was okay, but the model was relatively basic.