The rental company’s service is acceptable, but the return location is hard to find and not well-marked.

Leaving Calgary Airport, Hertz is right across the street, making it very convenient. There weren't many people in line, everything was orderly, and the staff were very friendly and provided excellent service. Very pleased!

Counter service staff was prompt and friendly. She has assisted us with a change of car smoothly and it went smooth on our journey with the car we rented with Hertz.

Price is good compared to other booking platform and hence helped with some savings. Booking app was easy to use.

Excellent sevice

Simple .easily completed...

It was extremely frustrating that your website allowed me to book a pickup truck from a location that doesn’t have pickup trucks. I even called to confirm, and though only a robot answered, it did say my reservation was confirmed. It was a major inconvenience for me. That said, the staff at the location were empathetic, understood the gravity of the situation, and genuinely did the best they could to rectify it.