contract terms only in local language.

The car was quite new but it has a few scratches which was not marked on the rented document so I had to make the staff aware of it

The prices quoted by Easyrentcars are very competitive so I tend to go with them hiring the car from Easyrentcars.

Quick pick up and drop off. Counter was easy to find in the airport.

Booking process was easy and afterwards I requested an invoice via email, which was send pretty quick.

Counter staff became hostile when I didn't want to purchase additional insurance (not needed as i had an annual SDCW policy). On returning the vehicle, the staff member inspected the car and found 2 minute scratches (almost invisible to the naked eye and certainly not done by me) and said that, technically, I was responsible for this as the 'damage' had not been reported when I picked up the car. She decided not to charge me as she was 'tired'. I am not an easily annoyed person, but her attitude made me very cross. I would not use goldcar again. If you choose to do so, I would recommend inspecting thoroughly the vehicle on pickup and making sure that you report even the tiniest scratch and paint chip before accepting the car.

Je n'ai pas pu réceptionner la voiture, arnaque sous prétexte d une carte non valide pour faire la provision (carte gold). Sauf si on prend l'option d'assurance supplémentaire 186e (comme par miracle)