Kiváló üj autot kaptunk.

Jól.

Despite confirming multiple times before the trip that an employee would meet us at the airport, there was no one when we arrived at night. When we called, they said they were about to close and didn't take responsibility for handing over or inspecting the car. We had to find the car ourselves in the external parking lot. When returning the car at 10 AM, no one was there either, and we had to wait outside for someone to help with checking in the vehicle.

The Car required 2 litres of oil and the windshield water reservour was empty. I do not think the car was properly maintained between rentals

They charged me an extra for diesel vehicle, what I didn't request

Good service

The Goldcar checkin staff have ruined my Italy holiday. The female employee who handled my rental lied to me. I was double charged the insurance hold I agreed to, despite repeated denials and despite me showing proof from my credit card account. As a consequence my credit card exceeded its credit limit and I was unable to pay for my pre-booked hotel accommodation. I had to sleep in the rental car and the airport for the first two nights until the first block was reversed on my credit card. I will be making a formal complaint when I return home.