Overall quite satisfied. The customer service staff did not push for extra payment to upgrade the vehicle model. The car was in good condition. Very satisfied.

Great location, easy to find. The originally reserved BMW 7 Series was unavailable, so they switched us to a Mercedes S450, which is essentially the same class. It’s elegant on the highways and can be wild at times, thanks to the excellent performance and driving environment.

Very good, the car was new and the entire trip went smoothly. The only issue was that I had to wait at the rental counter in Frankfurt airport, and the process was a bit slow.

Great! The car inspection was very thorough when returning the vehicle. Highly recommend getting full insurance and opting for the zero liability option.

The company is a large one and the car was in great condition. However, there was a system error. Despite having full insurance, they still tried to charge an extra 150 euros when returning the car. Thankfully, I had enough time before my flight to resolve the issue with the service desk by confirming the contract order on QEEQ and had the charges corrected. Just a minor mistake.