I will continue to choose Europcar.

Reserved a Mercedes C-Class early, but none were available on-site. The only option was an Audi A4. After driving for just 20 kilometers, the car displayed a low oil warning, forcing me to detour to buy oil, which delayed me for over an hour. The cost of the oil was reimbursed upon return, so keep the receipt.

The customer service was quite good, and the location was easy to find.

Overall, it was good. I booked a Passat estate and got a Benz C180 estate. The car was in good condition. It runs on petrol, so it's more expensive than diesel, but there were no issues. Pretty good experience.

The staff was very kind and humorous. He understood our language limitations well. Returning the car was very convenient; we just handed the key to the receptionist and confirmed the fuel tank was full.