Overall service was satisfactory. The rental company should provide more information and guidance about the pickup and return processes. At the time of pickup, after making the payment, the staff only gave a brief overview of the contract. There was no staff accompanying us during the vehicle pickup process; we had to locate the car by ourselves. Once at the pickup location, it was not easy to find staff. The return was done at night, and there was no one present at the return location.

There was only one staff member at the Budget counter at the airport, often leading to queues of 7 or 8 people.

Great service, I originally booked a car without a GPS, but the provided car actually had one. Very convenient!

texte affichage GPS très petit. Pas de signalétique loueurs lorsque l'on arrive à Lille-Flandres. Difficulté à retrouver le lieu de retour véhicule. La signalétique ne fait pas très professionnelle (documents plastifiés et collés au mur et notice explicative très brouillon, pas digne d'une enseigne de loueur international).

Nominal

expensive