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Live chat Email us Service Code: 1425730222
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Reviewed: Thu, May 21, 2015
About Enterprise: 8.0 /10
Pros: When picking up the car, I was informed that the original model was not available, so they upgraded me to a Volvo XC60. The car was more premium (though it did consume more fuel). The vehicle was also fairly new, with less than 10,000 km on it. Cons: The car was given to me with half a tank of fuel instead of a full tank. I ended up refilling it significantly when returning the car...
About QEEQ: 10.0 /10

Relevant Reviews on Enterprise in Germany

Franklin Hoover

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Reviewed: Sun, Dec 24, 2023
About Enterprise: 6.0 /10
Acceptable

Egbert Eve

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Reviewed: Tue, Sep 26, 2017
About Enterprise: 10.0 /10
Picking up and dropping off the car at Frankfurt Airport is very convenient. There's a counter in the arrival hall where you can complete payment and then go to the underground parking level 1 to get the car. Returning the car was a bit tricky, however. The navigation led us to the lower levels (B2 and B3) of the parking lot. After driving around and exiting, we asked the security at the exit and found out that the entrance to the rental car parking area on B1 is near the parking exit via a small ramp. It would be great if the navigation could direct us to that ramp directly. When returning the car, three people inspected it thoroughly, showcasing German meticulousness. In contrast, in France, a single person glanced at it and said it was okay.
About QEEQ: 10.0 /10

Jennifer Wood

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Reviewed: Thu, Sep 21, 2017
About Enterprise: 8.0 /10
I booked a Volkswagen but ended up with an Opel after some hassle. The car's built-in GPS was very useful. Germany is really great for road trips; driving at 180 km/h felt effortless.
About QEEQ: 10.0 /10

Willie Emmie

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Reviewed: Mon, Dec 18, 2017
About Enterprise: 8.0 /10
The staff at Dusseldorf airport were very friendly and provided clear directions to the car pickup area. We got an Audi A3, which was in excellent condition with powerful acceleration. The gas station nearby was very convenient.
About QEEQ: 10.0 /10

B.Dunn

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Mini | Ford Ka 2 Doors or similar
Reviewed: Tue, Feb 5, 2019
“Would have been a 10 however...”
About Enterprise: 8.0 /10
The car ended up costing me more than expected because they gave me a vehicle that had just under a half a tank. I complained because I know how hard it is to bring back a car with less than a full tank. I ended up filling up the vehicle and giving it back with 30% more gas than I received it. This is BS and I will never do that again, if Enterprise wont give me a car with a full tank I will not rent a car from them again.
About QEEQ: 8.0 /10

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