Fabulous service by staff member. Best experience ever.

Fantastic user friendly platform to use. Very happy I discovered your service.

The car was not totally clean externally and visible defects/damage were not fully or correctly recorded. Upon return I was challenged regards said damage, but I had GPS date and timed photo of damage at the pick up site before setting off. Resulting in an uncomfortable return.

All Europcar staff are very helpful. the “flat tire” light went on on my dashboard. I called the customer service and they immediately directed me to a nearby garage and fix it. I have problem in finding the location to return my car. Called customer service again and they provided excellent guidance and solve my problem. Really like Europcar service. I like my VW Sharan. Very spacious which fit my requirement well. However, I think the car needs some maintenances as the engine has to be manually restarted a couple of times.

they changed the car. I ordered a hybrid car instead they gave me a diesel car.