Overall, pretty good.

Okay

The whole car rental process was pretty good. The specific model I reserved wasn't available, so they offered a different car of the same class. However, I had to go to the garage to pick it up and wait. After a long wait, they finally found a car in the parking lot, which was the same model I reserved, a Golf, but it was a diesel TDI version. This car was really great, with quick acceleration and strong pull-back feeling. What surprised me the most was its incredible fuel efficiency; I only used one and a half tanks of fuel for 2051 kilometers, which is unbelievable!!! Additionally, returning the car was a bit troublesome mainly because the roads around Charles de Gaulle Airport are very complicated and almost made me dizzy. But I eventually found the rental return point, and the return process was simple and quick, so overall it was good.

Was quite surprised and happy to get the exact car we rented (Mercedes Class A) and not a "similar" car. That was my most enjoyable car rental so far. Car was brand new and fully equipped.

Great experience. Will use again.

Car was listed as holding 7 people PLUS 3 large bags. We packed accordingly. the vehicle provided, and the only one available to us, could barely hold 7 people AT THE EXPENSE of any luggage room. As a consequence we had to hire an additional car and spend our holiday carpooling. Totally disappointing and borderline fraudulent as far as the accuracy of vehicle capacity as described.