It wasn't Buchbinder (they were bought by Europcar?). Be careful in the return process because they will "find" you an invisible scratch that you will never be able to trace (like under the baggage hood) to charge you for handling and fixing fees.

Anything was perfect.

When I received the car, the office worker told me that the Ford car will delivered instead of the Mercedes and that it had better specifications and said that she upgraded the car category but I was surprised that the car's specifications were much lower than my expectations. It has no rear seat conditioner or rear windows (we could not be open it) and no Rear cameras that now come as standard, but on the other hand the car was new and has good space .

Thank you