Enterprise Munich Laim Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Angelo Woolf

Germany

Reviewed: Tue, Oct 10, 2017

About Enterprise: 10.0 /10

The store was easy to find following the GPS directions, the logo was quite noticeable. The front desk staff was very nice and efficient, with no sales pitches. The process was smooth and took only 10 minutes. The return at a different location coincided with German National Day, the store was unattended, but we simply parked at the parking lot, dropped the key in the dropbox, took pictures, and left. It was very smooth... Also, the store was easy to find.

About QEEQ: 10.0 /10

Enterprise

Munich

Germany

1 days rental

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Reviewed: Mon, May 9, 2016

About Enterprise: 6.0 /10

The process of picking up and exchanging the car was very quick, and the staff was nice. However, they replaced the original A4 with a Toyota. The staff explained that all their Audi cars are manual, and only Japanese cars are automatic. It's not a big deal, but we specifically chose automatic on the Zuzuche.com website. If there are no Audis available, then just list Toyota. Don't say they are the same group of cars; the power and driving experience are totally different, anyone who's driven both knows this. It feels like a bit of a rip-off. Additionally, the cross-border fee is 6 euros per day, not capped at 50 euros as stated on the Zuzuche.com website.

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About QEEQ: 10.0 /10

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Reviewed: Tue, Dec 10, 2019

About Enterprise: 8.0 /10

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About QEEQ: 10.0 /10