The car rental company had many customers, which resulted in a long wait of an hour and a half to pick up the car. I was forced to purchase an 88 Euro insurance as the staff did not recognize the insurance bought on Zuzuche.

Avoid at all costs! Besides the terrible attitude, I was shocked to see the car's condition when picking it up. The front bumper was already damaged badly, and the tread on the tires was nearly worn out. Giving customers such a car is a recipe for disaster. I reported it to the front desk, and they offered a free upgrade, but the new car was still in poor condition. I immediately contacted the rental car booking company for help, saying I'd take a smaller car as long as it was in good condition and wouldn't affect my trip, but they said there were no other cars available. They suggested I use the no-show protection to cancel, but there has been no resolution since February 17th. Moreover, their deposit is excessively high at €1200, which is unreasonable, especially given the poor service. Lesson learned. Don't fall into this trap, everyone!

Try to avoid renting from this company

This place is super budget, be warned! Hard to find from the airport. You need to ring the company to tell them to pick you up. Go to departures and outside to wait outside door 17, where the van marked ‘auto stop’ will collect you. Once there, they will try to charge you a cleaning fee for the car (€22) so factor this into the price.

Muy mal servicio. Entregan coches llenos de toques y rallas por todos lados que notificas pero dicen que no pasa nada, y a la vuelta te hacen un teatro y te obligan a pagar por defectos ya existentes en la recogida. Fatal, no volveré a viajar con ellos.

Menos mal que reserve el seguro a todo riesgo con QEEQ.