Very satisfied. The staff had no issues communicating in English, were very responsible and enthusiastic. They even explained many details about drop-off locations, as they thought I was returning the car at a different location. Clear charges and a great rental experience.

It's acceptable and reasonably efficient.

Very good.

Avis is a mid-sized international car rental company. The prices are relatively cheap, and the service is just acceptable. The car condition is also okay, but not great. This time I rented a Volvo that had only been driven for over 4,000 kilometers. However, the driver's door appeared misaligned when viewed from the outside. I'm not sure if it's because the door is deformed, but it felt fine while driving. The most worrisome part was that halfway through the drive, the tire pressure warning light came on. I checked several times at gas stations and even added air, but the warning light wouldn't go away, which made the journey somewhat stressful and unpleasant.

One of the counter staff was terrible. Pretty bad service, waited for two hours to get the cars. Deliberately used the broken credit card machine for my payment, whice another staff came and changed to the normal one. Then we can finish the deposit process.