Booking was quick and easy. Assistance whenever I needed it was very quick.

Efficient service and good customer service

All I had to do was provide a printed order to smoothly pick up the car. The store staff was very friendly! The car was new, and the interior was clean and odor-free! When picking up the car, all the scratches were marked on the diagram by the attendant beforehand.

The car had no boot space roller cover. So I did feel a bit exposed. Not ideal if you were parked on a busy street for any length of time and wanted to leave bags etc in the boot.

All good with Easycars and No complaints. I will use you again

I had a very bad experience with Europcar. The staff made some mistakes on contract so we have been waited for 1 hr to get our cars. After rental, we returned the car to Europcar, the staff there has checked and kept the key. They emailed us again and mentioned we did not return. Also, we were extra charged by Europcar $250+ Aud. And I have to make oversea call to get back my refund. Overall, it really makes us very disappointed with the car rental service.