The car rental company is extremely unpleasant. During the final inspection, they used a flashlight to scrutinize the car body for scratches. Then, they checked the underside by kneeling on the ground and feeling the plastic underbody for scrapes, claiming any damage would require compensation. They said unless we recorded a video of the car's underbody when renting it, we would be held responsible. Honestly, who records a video of the underbody when renting a car? It’s just a blatant way to extort money. The staff was also rude. Absolutely disgusting experience. Avoid this company at all costs!

Very satisfied! The refund after returning the car was very quick. Remember to take a thorough video of the whole car when picking it up. The deposit was also returned swiftly!

The service attitude was excellent, and the staff at the parking lot were super helpful!

The front desk service was excellent, no upselling, and I got a Mercedes. Because I had a lot of luggage, the staff kept helping me find a car with a large trunk and finally provided a brand new CUPRA with just 15,800 km.

we reached early to pick up the car at 17:36. My booking was made to be picked up at 18:30. The customer service officer did not inform us that we would have to wait till 18:30, he gave us the car early, and only after the trip, I am billed an extra day of rental of 100 euros, when my per day of rental was 57 euros approximately.